We catch up with Bazaar The Empire co-founders Nardine and Hayley to chat about fashion, business, friendship and they tell us all the good spots in The Bay. Naturally, we couldn’t help but be inspired by their style along the way.
Launched in Ahuriri, Napier by colleagues and best friends, Nardine Ataera and Hayley Stuart-Malcom, December 2012, Bazaar The Empire has well and truly cemented it’s presence as a destination boutique for a curated offering of both street and luxury wears including jewelry, shoes and accessories. That’s where we come in! Saben sits in excellent company in store alongside Cecilie Copenhagen, One Teaspoon, C&M, Salasai, Juliette Hogan, Camilla, Cooper, Remain and La Tribe to name a few.
What was the founding dream, question or idea running through your minds as you conceptualized Bazaar The Empire?
We both wanted to create an inclusive space where everyone felt welcome - shopping was inspiring, uplifting and fun and the brands we offered were attainable, exciting and differed to what was already in the Hawke’s Bay market.
How has this evolved, and what mantras will you be practicing in store for 2020?
We still feel this fits us well but now as our online presence grows it’s time for us to really focus on how to evoke these attributes online also.
With business comes challenge, what has been the biggest learning curve?
Adapting to how fashion has changed particularly over the last 5 years. It’s so quick to market now with the introduction of fast fashion; with that our buying formula has changed to reflect this but we also work hard to stay true to how we both prefer to operate which is providing quality, timeless pieces our customers will continue to love in years to come.
What piece of advice have you since learned that you would impart to yourself circa 2010?
Buy what you love and love what you buy - we always come unstuck when we buy things we are invested in.
What do you love most about the store?
Our location, the beautiful, fresh, open space and our regular customers - they’re so so cool and we’re so thankful for them!
Independently epic, it’s undeniable you are a force to be reckoned with when together. Is playing to your strengths an effortless synergy or have you had to find a rhythm?
Don’t want to boast but in the past 7 years the flow has been a breeze. We know our strengths and roll with them, it’s a beautiful thing.
Perks of being in biz with your bestie?
Support, laughter, understanding and enjoyment! We have g one through so much together particularly both becoming Mum’s during our retail journey and to share it with someone you deeply care about is a real blessing.
What trait do you admire most about each other and how has that shaped the business?
N: Hayley has a business brain to rival a Harvard grad and she’s one of those clever ideas people I’m lucky enough to have by my side - she’s always thinks outside the box and it’s the opposite to me so something I love.
H: There’s a lot that I admire about Nards, professionally she is a natural connector of people she’s great with creating working relationships that naturally enhance and flow on to the way we do business together! Her other special talent is when she makes up her mind about something she can be quite driven to achieving that goal! She methodically ticks box’s and does the work to get it done!
But my favourite thing is her sense of humour and our ability to laugh at ourselves and have fun while working together!
Your styles are so different yet they sit so seamlessly in store. The more playful and bold pieces pair so perfectly in store with elevated basics and styles that lean towards sophisticated luxury. Talk us through your buying process?
We both back what we love and definitely have “our” brands but it helps if the other still appreciates the collection and pieces to guarantee a good sell through. There are always moments when one or the other gets carried away with something but over the years we have refined our buying process and have a clear idea of what our customer is wanting.
How do you know when something is going to resonate with your customer?
We always know when we both fall hard for a piece that it’s going to be a best-seller; these moments are magic!
What trends have piqued your interest for 2020? What should we be investing in?
Meet Nards, an eternal perfectionist. She wakes early for daily gratitudes, defies odds keeping her white couch spotless at home with her two boisterous babes Arai, 4 years, and Conor, 3 years. (Need I even mention her beautiful boys matching outfits?!) and has recently subbed coffee for noni shots. It’s a Miranda Kerr thing #ifyounknowyouknow. She opts for paired back luxury, a minimalist at heart, her style is best described as lady-like with an edge. The overriding theme – black. She is tireless in her edit, always sourcing and curating the fashion buy for Bazaar The Empire with best friend and business partner Hayley, the ying to her yang, with family and their customers at the heart of it all. She’s a powerhouse and also one of our dearest friends. No one perfects the art of dressing like Nardine, so fashion-lovers get your notebooks, we know your gonna love this style series.
How would you describe your style?It’s a mouthful but I’m going to roll with lady-like luxe minimalism with a tomboy edge.
What pieces are currently on high rotation? One Teaspoon denim shorts in varying shades of black, C&M tees, silk camisoles, statement blazers and oversized earrings.
Your failsafe look (like, your default setting when nothing is ‘working’) A black blazer with everything (lately even my activewear!) luxe tee and denim shorts. Simple statement accessories elevate an everyday look - cue Saben bag, YSL sunglasses and standout earrings.
Next on your wish list? Amouage Honour Perfume and an investment swimsuit.
Saben Staple? Big Sis Tilly.
Saben Splurge? Charley - for work-mode.
Top three tips to finding your style and creating a capsule wardrobe?
1. Find a style muse (or two) and take note of what inspires you about their style.
2. Invest in those building block pieces - start and finish with the blazer! My other key pieces would be; great tees, good jeans (denim shorts in summer), a couple of beautiful black dresses that can be used for different occasions and a few gorgeous tops or shirts. A medium sized bag that can be used for any occasion will take you places (I love Saben Sadie for this reason) sandals, sneakers, heels and boots - buy classic and you can’t go wrong here.
3. Stay true to yourself - it’s great to experiment with trends but if you feel uncomfortable you may have taken it too far…
Meet Hayley, the girl has panache! Her style best described as boho-chic. Fearless, she’s also ridiculously clever, funny as heck and charmingly beautiful. She has the ability to pull off ANY lipstick colour ( – ‘it’s about the attitude you wear with it’??? - We think it’s the bangs!) Loves a yarn, and a strong cup of tea and always knows about the cool-stuff before its cool. Despite her insanely busy juggle as co-founder and fashion buyer at Bazaar The Empire and mum’ing to her daughter Havana, five years, Hayley is always looking for ways to make the fun funner, and this translates both in her style and in store. With a more playful approach to the art of dressing Hayley never shies from colour, print and bold new silhouettes. So please, read on and enjoy her fantastic-ness.
How would you describe your style? Today I would probably describe it as: Indulgent, fun, fearless and a bit of fun, tomorrow probably described as homeless-chic… Depends on the day I never take any of it seriously!
What pieces are currently on high rotation? My fav fav thing this summer are my La Tribe studded sandals, it’s love! Also my Salasai pleated skirt has been shamelessly over-worn….
Your failsafe look (like, your default setting when nothing is ‘working’)? I go straight to my Miss Crabb robes, either the dress or jacket and always black jeans in winter!
Next on your wish list? I’m a magpie but don’t really have a major wish-list to be honest. I generally love things in the moment and I either get it or I let it go! I don’t need anything other than boring stuff and who wants to wish for that?
Saben Staple? My Saben staple is Big Sis Tilly - it’s the most useful thing I’ve owned. I got my first one when Havana was born and it could fit one nappy and wipes so I was good to go!
Saben Splurge? Saben splurge is the Ivy, I have this also which I pop my Tilly in and also literally everything else I own.
Top three tips for style and picking pieces to love and wear for years to come:
H: Hygee In Te Awanga such a feel good cafe! Carr’s in Hastings; soul food burgers and chicken salads that are spot on! Salt cafe in Hastings which is close to where I live - we are there way too much! Birdwoods for their smashed avo and feta toast, it’s perfect!
N: I can’t go past Elephant Hill (Te Awanga) for the most exquisite dining experience in Hawke’s Bay - food almost too pretty to eat! And St George’s Restaurant (Hastings); grab a seat in the courtyard and be served the delicious food direct from garden to plate.
H: Wherever Nards is :)
N: Champagne in the sun at Malo, Havelock North
H: Ah no it’s just tea for me! I know it’s a sad situation.
N: I’m a newly converted bulletproof coffee addict and my husband does the BEST! Followed by Miss Browns in Ahuriri and Sutto in Hastings.
H: Opera Kitchen (Hastings); anything sweet they have is epic especially their crack pie!
N: Jungle Cafe (Havelock North); raw, vegan, GF, RSF, you know just all round good for you - treats of the (almost) guilt-free kind for me please : )
Once we’ve shopped at BTE, where do we go? To the beach! Our location is dreamy and the gorgeous sea side is literally a minute away.
BAZAAR THE EMPIRE
2/91 Bridge Street, Ahuriri, Napier
With thanks to Rachel Burt Photography
SHOP TAX FREE AS YOU DEPART AUCKLAND INTERNATIONAL AIRPORT
Going Places? Ensure you add Saben to your pre-flight itinerary. Our store is situated in departures, after security. Shop S275 past the escalators. Open every day 4.30am until midnight. Our full collection of handbags, wallets and accessories is on offer including carry-on suitcase to ensure you travel with stylish ease. If there is something on your wish-list now, but your flight isn’t for a while, we recommend you utilise our click and collect service via TheMall.co.nz to ensure you secure your favourite style. Simply purchase now and pick up on your way through. Ready to shop all your favourite Saben styles tax free? All you need now is a boarding pass.
For more info please call 09 533 9406 or email firstname.lastname@example.org
SHOP TAX FREE ONLINE via TheMall.co.nz
Take advantage of Auckland Airports online click and collect service. You can now shop Saben tax free online via Themall.co.nzbefore you depart and collect your new goodies as you travel. Pick up before you take off OR pick up as you return home – ideal if you don’t have space to take your new work handbag on holiday, or your new evening clutch backpacking through Nepal.
Picking up a new Saben to welcome you home? Sounds like the perfect cure to post-holiday-blues!
HOW TO SHOP TAX FREE ONLINE with Auckland Airport The Mall
Shop Online at themall.aucklandairport.co.nz
Pick your pieces and add them to your cart, select your pick up preference: arrivals or as you depart, apply your flight information and click through to check out. You will be asked for passport details as you proceed to payment.
Receive an order confirmation email
After placing your order, you will receive an order confirmation email for each flight you have purchased for. Please keep this email safe as you will need to be able to show it when you pick up your items at the Auckland Airport Collection Point.
If your flight details change please contact THE MALL directly so they can update your order or if you miss collecting your order, so we can notify our retailers to arrange a return and refund.
Bring your email to the Collection Point
Orders can be picked up at an Auckland Airport Collection Point. There is one in departures and one in arrivals at the International Terminal. Please bring your order confirmation email and your passport for identification purposes.
Where to collect when departing from Auckland Airport
If you choose to collect on departure, you'll find the Auckland Airport Collection Point once you have cleared immigration and security screening, just past The Loop and Aelia Duty Free stores. Departures Collection Point is open from 4:30am to 1:30am NZST.
Where to collect when arriving into Auckland Airport
If you choose to collect on arrival, you’ll find the Auckland Airport Collection Point after clearing immigration, in the baggage claim hall, opposite baggage belt 3. Arrivals Collection Point is open from 5:30am to 2:30am NZST.
Pick up your order and enjoy!
The Collection Point team will ask you to inspect your items and sign for them. If you are travelling on a flight departing AKL International Airport we request you allow at least 60 minutes prior to your departure time to pick up your order.
Collection Point locations
DEPARTURES: next door Partridge Jewellers in departures.
ARRIVALS: after you clear immigration, in the baggage claim hall, opposite baggage belt 3.
Orders can be picked up from your chosen Auckland Airport Collection Point during these standard hours:
Departures: +64 9 256 8845
Arrivals: +64 9 255 9457
Fax: +64 9 256 8819
All prices are shown in NZ dollars. Your shopping cart displays the goods you have purchased.Discount codes & any shipping costs are calculated during checkout, before payment. Tax Free orders may be subject to local taxes or duties depending on the Tax Free allowance of the country you are entering.
We accept Visa and Mastercard credit card payments via Shopify Payments and via Paypal. Shopify and Paypal are both secure and encrypted and your credit card number will not be stored. You do not need a PayPal account to pay by credit card using Paypal.
All orders are processed pending availability and credit verification.
For Tax-free purchases we deliver your purchase to Auckland Airport within 3 business days of receipt of payment and will phone you if there are any delays. Your confirmation email will have instructions on the pick up location at Auckland Airport.
We take no responsibility for charges or delays incurred at receiver’s end as this can vary depending on the rules of customs in each country.
We do not accept returns for items outside of New Zealand, we are unable to support exchanges through our online store
Zip allows us to offer you an 'Own it now, pay later' option for online and in store purchases through installment payments. Pay in 4. Interest free. No fees.
All Terms & Conditions relating to Zip are within the above links. To pay via Zip select Zip as the payment option instead of Paypal in the checkout process. Saben is not liable for any late payment fees collected by Zip. By using Zip you enter into an agreement with Zip New Zealand.
FREE EXPRESS SHIPPING ON ALL NZ ORDERS - Offer valid only for customers shipping to a New Zealand address.
Orders placed on weekdays before 10AM New Zealand Standard Time Monday - Friday will begin processing straight away and can be guaranteed delivery between 1 - 3 business days* unless otherwise stated, however those that fall after 10AM New Zealand Standard Time Monday - Friday will begin processing straight away but cannot be guaranteed for the overnight delivery.
Orders placed on Friday after 2 PM NZST will begin processing on the following Monday.
Saben will contact via email if the merchandise you have selected is not currently in stock or if we require additional information for credit verification. Please note that estimated delivery time does not include Sundays or Public Holidays.
You may be required to pay further shipping charges where a change in delivery date or delivery address is requested by you.
*These are estimated delivery times only, and unfortunately we are not able to guarantee them. Saben will not be liable for any reasonable or unavoidable delay in delivery. Orders placed during Sale or Promotional periods may be subject to delay
Possible delays: Please note, that we are unable to deliver to PO boxes as we require a signature upon delivery.
AUSTRALIA - $30NZ
Australian deliveries will arrive 3 to 10 days working using NZ Post, International Air. Tracked Australian deliveries will arrive 2 to 7 working days using NZ Post, International Economy Courier.
REST OF WORLD- $45NZ
Deliveries to all other destinations will arrive 3 to 10 days working using NZ Post, International Air. Tracked deliveries will arrive 2 to 7 working days using NZ Post, International Economy Courier.
All international orders please note, that once your order has left New Zealand it may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. Inside of New Zealand you will not incur any duties or taxes however for orders travelling outside of New Zealand, please note that Saben will not be responsible for any customs or duties taxes that occur once your item has left us.
Please feel free to contact us on email@example.com if you have any questions regarding a shipment
Immune your bag!
Using a protective spray should be the very first thing you do when you receive your bag: All bags, whether they are suede or leather, need to be protected with a water proofer before use (stay away from the oil based versions). Saben recommends Wrens Total Protector Spray, this is an invisible waterproofing spray for all smooth, suede and nubuck leathers. It can be purchased from your nearest Saben retailer, online or at any shoe repair store.
Reapply protector every 3-4 weeks to keep the leather soft and resilient.
NEVER overfill your handbag or evening bag, as this can put stress on seams, fastenings and straps and spoil the shape. Please try hard to keep the load reasonable.
Light leathers should be treated with extreme care – denim and dye can (and probably will) rub off on to the leather with no easy way of removing. Ensure your denim is colour fast.
White Handbags are extremely sensitive to light, and the leather will turn yellow if it is exposed for too long to spotlights, fluorescent lamps, etc.
Avoid handling your bag after applying foundation, perfume, body or hand creams, this will stain the leather.
Do not place your Saben bag on the floor, use a handbag hook. Any tough surfaces will possibly scratch the leather.
Wearing a bag often will inevitably result in rub marks, where the leather brushes against clothing etc. Saben recommends you swap your bags often to avoid constant rubbing and wear on one bag.
For stronger leathers (nappa or pull-up), moisturise your bag with a product like Wrens Delicate Gel. A mild yet effective cleaning gel, it cleans and nourishes all kinds of leather such as smooth, patent and metallic and gives a natural shine after buffing. Be sure to test any care products on a spot of the leather not easily visible e.g. Inside seam or pocket.
Always apply cleaning and protective product to a soft cloth, not directly on the bag.
If you find you have stains that need removing Wrens Ultimate Cleanser is tough on stains and gentle on leather and its fibres, perfect for removing dirt and water stains.
Suede leather handbags should be regularly brushed with a soft suede brush. Minor stains and marks may be removed with a suede eraser. The leather should retain its colour and appearance if it is regularly treated with a water proofer. These preparations make the leather water repellent, and in particular, impart grease and dust repellence.
Suede that has been rain-marked should be allowed to dry naturally and then brushed up with a suede brush. For serious stains, it is best to see a professional. When storing suede, wrap leather handles or straps in cloth so they do not rest against the suede and leave blotches.
Leather does not like water. Wipe off a wet leather handbag immediately and let air dry. Never use a blow dryer to dry a bag.
If your bag has a chain handle, dirt may accumulate in the chain links causing it to come off on your shoulder. You can avoid this by cleaning the chain with a small tooth brush or the corner of a soft cloth. Always store the chain inside the bag to avoid any scratching or indentations on the leather.
Brass or silverware cleaner will keep your fittings looking shiny. Take care not to get any on the bag!
Keep fasteners and zips running smoothly by running pencil lead over the open teeth.
Do not hang bags in storage; they are best kept in the packing bag supplied with, lying flat or standing upright and stuffed.
To help your bag keep its shape, it is best to stuff your bag with cloth or bubble wrap to keep it safe in storage. When not in use, store your bag out of direct sunlight and do not place light colours next to dark colours as this can cause colour migration, which is irreversible.
Take your bags out regularly and let them ‘breathe’ to prevent any dust and mildew forming.
We will repair your handbag at no charge for the first 90 days after purchase.
If you purchased a bag from us on-line that requires repair, please contact us on 09 376 1007 or send an email to firstname.lastname@example.org.
If you purchased your bag from a retailer, please first try to contact them regarding your repair.
If there is a fault or issue with a bag we must first assess the repair either by photos or in person. As each individual bag is made by hand, from time to time faults occur in the manufacturing process. Saben bags are built for longevity and in an effort to make sustainable fashion – we always opt to repair first.
Our repair process follows a 3-step procedure:
1. If we can REPAIR the fault/damage we reserve the right to first REPAIR the bag.
2. If we can’t repair, the bag and we believe it is fault of manufacture we will REPLACEwith the same or similar bag.
3. If we can’t replace the item, we will REFUND.Repairs are free for 90 days after the purchase date. Thereafter, we charge a repair fee which is based on the type of repair. To have a bag repaired you must first obtain a proof of purchase. Bags will not be accepted without a receipt.
We hope that you are completely satisfied with your order. If for any reason you wish to return your order or a portion of it, please notify us within 7 days of receiving your order.We are happy to refund the full purchase price minus the cost of shipping of any item returned in its original condition after such notification.
Sale items are not eligible for returns or exchanges for any reason.
Returns not sent in their original condition, without a proof of purchase, or past 7 days will be accepted at our discretion only.
We do not accept returns for items shipped outside of New Zealand, we are unable to support exchanges through our online store.
If a package does not arrive, or it arrives damaged, please contact us within fourteen days from confirmation of dispatch to claim insurance on the item. We will require your details, the details of the item that was lost, and the tracking number we sent you with confirmation of dispatch. If a damaged item has arrived we require it to be returned to the postal authority in your country as near as possible in the same condition as when it was delivered.
We will then replace your item free of charge.
• the item is seized by Customs or any other government agency.
• the item is sent to a country where no postal or courier service exists.
• the loss or damage is the result of an event beyond our reasonable control.
• the loss or damage occurs after delivery.
• the item was authorized to be sent without tracking or without insurance.
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing: With your permission, we may send you emails about our store, new products and other updates. We will not send unsolicited emails and you can unsubscribe at any time.
SECTION 2 – CONSENT
When you provide us with personal information to complete a transaction, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 3 – SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform and payment processing that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall. When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 4 – PAYMENT
Shopify Payments and the other third-party provider used by us (Paypal) will only collect, use and disclose your information to the extent necessary to allow them to perform the payment services they provide to us. They do not store your credit card details unless you choose to do that.
You do not need an account with them to pay by credit card – you can pay as a guest.
SECTION 5 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
Shopify & Saben will not see your credit card details.
SECTION 6 – COOKIES
If you have any queries please email email@example.com
The Sabenettes xx