To most, a facial is an opulent treat, and for others; a mandatory part of their health and skin care regime. No matter where you fall in the spectrum, a facial has the undeniable ability to bring you back to the present whilst nourishing one of the largest organs in your body. Your skin is a direct reflection of your health (diet, stress, lifestyle) and something Ashleigh Scott is innately passionate about.
Founder of The Facailist and Tribeca Skin Tonics, Ashleighs passion for skin health is evident, more-over, she has created a space for women to feel welcome and relaxed to re-center and assist in their health and skin care journey. It is a privilege to partner with Ashleigh for our Women in Business portrait series, as we chat about business, beauty, and taking care of the skin you're in...
Can you give us the low down on your journey to date? (Where did you start and what has led you here.)
I started working as a beauty therapist in Auckland – I did all treatments from waxing to nails to facials and even more invasive treatments like laser and peels! I moved to London and worked there for a couple of years where I got to experience a different side to the beauty industry. When I moved home I couldn’t go back into a job like I had before I went to London, so I created a job for myself. I started by renting a small studio underneath a hair salon. I was only there a couple of months before leasing a space in City Works Depot. I slowly built the salon, trained and hired a few staff and then last year moved into a bigger space in City Works.
Tell us more about The Facialist
The Facialist is a boutique facial spa. We follow a holistic philosophy and use all natural and organic skincare. Our philosophy is about working with the skin – feeding it with the best plant botanicals to get it functioning healthily and glowing. We don’t use any harsh chemicals or machines; our facials are purely massage based. We also treat the body through our bespoke massages.
Are you seeing more customers for ‘treats’ or those on greater skin journey?
Both! We have a loyal following of regular clients, we work closely with our clients to help them achieve their skin goals. Equally we love treats! We sell a lot of vouchers, it’s the best gift you can give somebody!
You focus on experience just as much as the treatments being provided. How important is offering a relaxing and indulgent experience to you?
SO important. I think the overall experience is just as (if not more) important as the treatment itself. From the beautiful space you walk into, the smells, the music, the heated beds and heavy duvet to the treats you get after your treatment whilst relaxing in our lounge. Its so important for me to create a space where people can come and escape daily life and indulge their senses.
What is your fave treatment?
The Yoga Facial! This is a facial I created exclusively for The Facialist. Its an intensive facial massage that works to lift and tone facial muscles, boost circulation, detoxify and brighten the skin. It’s like a gym workout for your face!
What is the best part about your job
OMG! I just love the variety of it. One day I’m in the salon working on clients, another day I’m in our production kitchen making product or training our staff or other clinics, or spending all day packing orders and doing mindless admin tasks. I never get bored of any of them because every day is so different. I love that!
Starting your own business is major! What gave you the courage to go out and make it happen?
I was young and I had nothing to lose so it didn’t feel that major at the time! Now I don’t know how I had the guts to start this, I was only 23!!! But like I said above, there were no jobs for me back in Auckland so I felt my only option was to create a job for myself.
Where did the inspo for Tribeca Skin Tonics stem from?
I started by mixing a few products for my regular clients both for in-treatments and for them to use at home. It felt like I was onto something, I couldn’t find another product one the market to fill this need so I decided to put a label on it and turn it into a brand! It has evolved so much since I started, and I am so excited about where it’s going. We’re working on some really exciting products at the moment!!
Do you have an absolute favourite product within the range?
I love them all! But my number one product is Glow. It’s such a beautiful nourishing oil that’s perfect for all skins, it really does make your skin GLOW!
In your time as a beauty therapist have attitudes to skin care, appearance medicine and cosmetic surgery changed very much?
So much. It’s an ever-changing industry. I have really tried to not follow the trends as I believe it’s really important to following your intuition and philosophy. Its so easy to get caught up in hype and the excitment of a new innovation and lose sight of what is true to your philosophy and brand.
There is an English proverb: “Beauty is only skin deep” What is your take on this?
I may be swaying from the direct meaning of this proverb but I see it literally - the way that we look at the skin and what is happening on the surface of the skin is a direct reflection on the gut and what is happening internally. That’s why it is so important to treat skin holistically.
What is your daily skin care regime?
I am very low maintenance. I don’t believe it a lot of fuss – I follow a minimalist philosophy in many areas of my life, but also with my skincare. In the morning I soak my skin with water, followed by a hydrating mist, serum and my Tribeca oil. In the evening I cleanse with an oil or cream cleanser and do the same again.
We know that our eating habits (among other things) can affect our skin, what are some foods that are great for your skin?
The vital nutrients for skin health are zinc, vitamin c, vitamin a, b complex, essential fatty acids and water. Many of these nutrients you can get from food, but some you do need to supplement for in order to get adequate amounts. Zinc for example is near imporrible to get through diet so most people will need a supplement.
And what about food to avoid?
Foods that congest the skin are things like chocolate, cheese, ice cream, cream (any full cream dairy products), meats high in saturated fat (esp mince and sausages), fried foods and takeaways, peanuts and peanut butter and protein powders and drinks. Foods that are inflammatory to the skin are caffeine, alcohol, oranges and strawberries. If you suffer from and skin conditions it is important to avoid these foods.
Advice for people battling skin issues?
Too many, I don’t know where to begin. Each skin issue is very different but mainly I would say look at what’s going on inside the body. So many skin issues stem from an internal imbalance and just treating topically isn’t enough.
Skin care tips and tricks?
My favourite is cleansing - always double cleanse in the evening and don’t cleanse in the morning. Also apply serums and moisturisers directly onto damp skin for deeper hydration.
Our latest collection is inspired by the journey to find time. Time, space and mindfulness as the ultimate luxury. We love that this is intuitively part of The Facialist experience. Such a treat to have you be part of our Women in Business portrait series. Thank you so much.
We can’t help but be inspired by your style along the way. What drew you to the Milly handbag? Are you enjoying wearing it?
I love it! I try to follow a minimilist philsophy in my life but I tend to always carry so much crap around with me! Milly is the perfect size that I can fit everything I need but not so big I throw the kitchen sink into! I also love that I can wear it cross body so when I’m running around its so easy. I’ve been using it everyday lately and it was great when I was travelling the other week.
TREAT YOURSELF WITH SABEN & THE FACIALIST:
We are so thrilled to announce that we will be hosting The Facialist in store for a two day pop up. The first 20 purchases in store from September 17th will receive a complimentary express yoga facial *valued at $89 * later in the month. Simply reserve your preferred time with the Saben team, and together with Ashleigh and The Facilist therapists we look forward to welcoming you back for 20 mins of utter relaxation and skin therapy.*
*conditions apply, head in store 133 Ponsonby Rd for more details
SHOP TAX FREE AS YOU DEPART AUCKLAND INTERNATIONAL AIRPORT
Going Places? Ensure you add Saben to your pre-flight itinerary. Our store is situated in departures, after security. Shop S275 past the escalators. Open every day 4.30am until midnight. Our full collection of handbags, wallets and accessories is on offer including carry-on suitcase to ensure you travel with stylish ease. If there is something on your wish-list now, but your flight isn’t for a while, we recommend you utilise our click and collect service via TheMall.co.nz to ensure you secure your favourite style. Simply purchase now and pick up on your way through. Ready to shop all your favourite Saben styles tax free? All you need now is a boarding pass.
For more info please call 09 533 9406 or email firstname.lastname@example.org
SHOP TAX FREE ONLINE via TheMall.co.nz
Take advantage of Auckland Airports online click and collect service. You can now shop Saben tax free online via Themall.co.nzbefore you depart and collect your new goodies as you travel. Pick up before you take off OR pick up as you return home – ideal if you don’t have space to take your new work handbag on holiday, or your new evening clutch backpacking through Nepal.
Picking up a new Saben to welcome you home? Sounds like the perfect cure to post-holiday-blues!
HOW TO SHOP TAX FREE ONLINE with Auckland Airport The Mall
Shop Online at themall.aucklandairport.co.nz
Pick your pieces and add them to your cart, select your pick up preference: arrivals or as you depart, apply your flight information and click through to check out. You will be asked for passport details as you proceed to payment.
Receive an order confirmation email
After placing your order, you will receive an order confirmation email for each flight you have purchased for. Please keep this email safe as you will need to be able to show it when you pick up your items at the Auckland Airport Collection Point.
If your flight details change please contact THE MALL directly so they can update your order or if you miss collecting your order, so we can notify our retailers to arrange a return and refund.
Bring your email to the Collection Point
Orders can be picked up at an Auckland Airport Collection Point. There is one in departures and one in arrivals at the International Terminal. Please bring your order confirmation email and your passport for identification purposes.
Where to collect when departing from Auckland Airport
If you choose to collect on departure, you'll find the Auckland Airport Collection Point once you have cleared immigration and security screening, just past The Loop and Aelia Duty Free stores. Departures Collection Point is open from 4:30am to 1:30am NZST.
Where to collect when arriving into Auckland Airport
If you choose to collect on arrival, you’ll find the Auckland Airport Collection Point after clearing immigration, in the baggage claim hall, opposite baggage belt 3. Arrivals Collection Point is open from 5:30am to 2:30am NZST.
Pick up your order and enjoy!
The Collection Point team will ask you to inspect your items and sign for them. If you are travelling on a flight departing AKL International Airport we request you allow at least 60 minutes prior to your departure time to pick up your order.
Collection Point locations
DEPARTURES: next door Partridge Jewellers in departures.
ARRIVALS: after you clear immigration, in the baggage claim hall, opposite baggage belt 3.
Orders can be picked up from your chosen Auckland Airport Collection Point during these standard hours:
Departures: +64 9 256 8845
Arrivals: +64 9 255 9457
Fax: +64 9 256 8819
All prices are shown in NZ dollars. Your shopping cart displays the goods you have purchased.Discount codes & any shipping costs are calculated during checkout, before payment. Tax Free orders may be subject to local taxes or duties depending on the Tax Free allowance of the country you are entering.
We accept Visa and Mastercard credit card payments via Shopify Payments and via Paypal. Shopify and Paypal are both secure and encrypted and your credit card number will not be stored. You do not need a PayPal account to pay by credit card using Paypal.
All orders are processed pending availability and credit verification.
For Tax-free purchases we deliver your purchase to Auckland Airport within 3 business days of receipt of payment and will phone you if there are any delays. Your confirmation email will have instructions on the pick up location at Auckland Airport.
We take no responsibility for charges or delays incurred at receiver’s end as this can vary depending on the rules of customs in each country.
We do not accept returns for items outside of New Zealand, we are unable to support exchanges through our online store
Zip allows us to offer you an 'Own it now, pay later' option for online and in store purchases through installment payments. Pay in 4. Interest free. No fees.
All Terms & Conditions relating to Zip are within the above links. To pay via Zip select Zip as the payment option instead of Paypal in the checkout process. Saben is not liable for any late payment fees collected by Zip. By using Zip you enter into an agreement with Zip New Zealand.
FREE EXPRESS SHIPPING ON ALL NZ ORDERS - Offer valid only for customers shipping to a New Zealand address.
Orders placed on weekdays before 10AM New Zealand Standard Time Monday - Friday will begin processing straight away and can be guaranteed delivery between 1 - 3 business days* unless otherwise stated, however those that fall after 10AM New Zealand Standard Time Monday - Friday will begin processing straight away but cannot be guaranteed for the overnight delivery.
Orders placed on Friday after 2 PM NZST will begin processing on the following Monday.
Saben will contact via email if the merchandise you have selected is not currently in stock or if we require additional information for credit verification. Please note that estimated delivery time does not include Sundays or Public Holidays.
You may be required to pay further shipping charges where a change in delivery date or delivery address is requested by you.
*These are estimated delivery times only, and unfortunately we are not able to guarantee them. Saben will not be liable for any reasonable or unavoidable delay in delivery. Orders placed during Sale or Promotional periods may be subject to delay
Possible delays: Please note, that we are unable to deliver to PO boxes as we require a signature upon delivery.
AUSTRALIA - $30NZ
Australian deliveries will arrive 3 to 10 days working using NZ Post, International Air. Tracked Australian deliveries will arrive 2 to 7 working days using NZ Post, International Economy Courier.
REST OF WORLD- $45NZ
Deliveries to all other destinations will arrive 3 to 10 days working using NZ Post, International Air. Tracked deliveries will arrive 2 to 7 working days using NZ Post, International Economy Courier.
All international orders please note, that once your order has left New Zealand it may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. Inside of New Zealand you will not incur any duties or taxes however for orders travelling outside of New Zealand, please note that Saben will not be responsible for any customs or duties taxes that occur once your item has left us.
Please feel free to contact us on email@example.com if you have any questions regarding a shipment
Immune your bag!
Using a protective spray should be the very first thing you do when you receive your bag: All bags, whether they are suede or leather, need to be protected with a water proofer before use (stay away from the oil based versions). Saben recommends Wrens Total Protector Spray, this is an invisible waterproofing spray for all smooth, suede and nubuck leathers. It can be purchased from your nearest Saben retailer, online or at any shoe repair store.
Reapply protector every 3-4 weeks to keep the leather soft and resilient.
NEVER overfill your handbag or evening bag, as this can put stress on seams, fastenings and straps and spoil the shape. Please try hard to keep the load reasonable.
Light leathers should be treated with extreme care – denim and dye can (and probably will) rub off on to the leather with no easy way of removing. Ensure your denim is colour fast.
White Handbags are extremely sensitive to light, and the leather will turn yellow if it is exposed for too long to spotlights, fluorescent lamps, etc.
Avoid handling your bag after applying foundation, perfume, body or hand creams, this will stain the leather.
Do not place your Saben bag on the floor, use a handbag hook. Any tough surfaces will possibly scratch the leather.
Wearing a bag often will inevitably result in rub marks, where the leather brushes against clothing etc. Saben recommends you swap your bags often to avoid constant rubbing and wear on one bag.
For stronger leathers (nappa or pull-up), moisturise your bag with a product like Wrens Delicate Gel. A mild yet effective cleaning gel, it cleans and nourishes all kinds of leather such as smooth, patent and metallic and gives a natural shine after buffing. Be sure to test any care products on a spot of the leather not easily visible e.g. Inside seam or pocket.
Always apply cleaning and protective product to a soft cloth, not directly on the bag.
If you find you have stains that need removing Wrens Ultimate Cleanser is tough on stains and gentle on leather and its fibres, perfect for removing dirt and water stains.
Suede leather handbags should be regularly brushed with a soft suede brush. Minor stains and marks may be removed with a suede eraser. The leather should retain its colour and appearance if it is regularly treated with a water proofer. These preparations make the leather water repellent, and in particular, impart grease and dust repellence.
Suede that has been rain-marked should be allowed to dry naturally and then brushed up with a suede brush. For serious stains, it is best to see a professional. When storing suede, wrap leather handles or straps in cloth so they do not rest against the suede and leave blotches.
Leather does not like water. Wipe off a wet leather handbag immediately and let air dry. Never use a blow dryer to dry a bag.
If your bag has a chain handle, dirt may accumulate in the chain links causing it to come off on your shoulder. You can avoid this by cleaning the chain with a small tooth brush or the corner of a soft cloth. Always store the chain inside the bag to avoid any scratching or indentations on the leather.
Brass or silverware cleaner will keep your fittings looking shiny. Take care not to get any on the bag!
Keep fasteners and zips running smoothly by running pencil lead over the open teeth.
Do not hang bags in storage; they are best kept in the packing bag supplied with, lying flat or standing upright and stuffed.
To help your bag keep its shape, it is best to stuff your bag with cloth or bubble wrap to keep it safe in storage. When not in use, store your bag out of direct sunlight and do not place light colours next to dark colours as this can cause colour migration, which is irreversible.
Take your bags out regularly and let them ‘breathe’ to prevent any dust and mildew forming.
We will repair your handbag at no charge for the first 90 days after purchase.
If you purchased a bag from us on-line that requires repair, please contact us on 09 376 1007 or send an email to firstname.lastname@example.org.
If you purchased your bag from a retailer, please first try to contact them regarding your repair.
If there is a fault or issue with a bag we must first assess the repair either by photos or in person. As each individual bag is made by hand, from time to time faults occur in the manufacturing process. Saben bags are built for longevity and in an effort to make sustainable fashion – we always opt to repair first.
Our repair process follows a 3-step procedure:
1. If we can REPAIR the fault/damage we reserve the right to first REPAIR the bag.
2. If we can’t repair, the bag and we believe it is fault of manufacture we will REPLACEwith the same or similar bag.
3. If we can’t replace the item, we will REFUND.Repairs are free for 90 days after the purchase date. Thereafter, we charge a repair fee which is based on the type of repair. To have a bag repaired you must first obtain a proof of purchase. Bags will not be accepted without a receipt.
We hope that you are completely satisfied with your order. If for any reason you wish to return your order or a portion of it, please notify us within 7 days of receiving your order.We are happy to refund the full purchase price minus the cost of shipping of any item returned in its original condition after such notification.
Sale items are not eligible for returns or exchanges for any reason.
Returns not sent in their original condition, without a proof of purchase, or past 7 days will be accepted at our discretion only.
We do not accept returns for items shipped outside of New Zealand, we are unable to support exchanges through our online store.
If a package does not arrive, or it arrives damaged, please contact us within fourteen days from confirmation of dispatch to claim insurance on the item. We will require your details, the details of the item that was lost, and the tracking number we sent you with confirmation of dispatch. If a damaged item has arrived we require it to be returned to the postal authority in your country as near as possible in the same condition as when it was delivered.
We will then replace your item free of charge.
• the item is seized by Customs or any other government agency.
• the item is sent to a country where no postal or courier service exists.
• the loss or damage is the result of an event beyond our reasonable control.
• the loss or damage occurs after delivery.
• the item was authorized to be sent without tracking or without insurance.
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing: With your permission, we may send you emails about our store, new products and other updates. We will not send unsolicited emails and you can unsubscribe at any time.
SECTION 2 – CONSENT
When you provide us with personal information to complete a transaction, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 3 – SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform and payment processing that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall. When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 4 – PAYMENT
Shopify Payments and the other third-party provider used by us (Paypal) will only collect, use and disclose your information to the extent necessary to allow them to perform the payment services they provide to us. They do not store your credit card details unless you choose to do that.
You do not need an account with them to pay by credit card – you can pay as a guest.
SECTION 5 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
Shopify & Saben will not see your credit card details.
SECTION 6 – COOKIES
If you have any queries please email email@example.com
The Sabenettes xx