We know how exciting waiting for your new 'handbag happiness' to arrive is, and how frustrating it can be when it doesn't arrive when you thought!

We wanted to let you know in advance that due to the increase in people isolating we are currently experiencing delays in our supply chains, extended courier delivery times, and staffing shortages in our online dispatch team.

Please know we are working as quickly as possible to get your new Saben into your hands as safely and as fast as possible.

Thank you for your patience and continued support, it means so much to us! 

Please allow 2 - 8 business days for delivery to New Zealand addresses, and a little longer for international.

You will receive an email from our courier when your order has been packaged. This tracking link will become active once your package is scanned and collected by our courier. If you have any concerns regarding the delivery of your purchase, please do not hesitate to get in touch with us on info@saben.co.nz

Thank you for supporting a New Zealand business, and our team by choosing Saben. Be Safe, Stay Kind. 

STANDARD ONLINE ORDERS

FREE EXPRESS SHIPPING ON ALL NZ AND AUS ORDERS - Offer valid only for customers shipping to a New Zealand or Australian address.

Orders placed on weekdays before 10AM New Zealand Standard Time Monday - Friday will begin processing straight away and can be guaranteed delivery between 1 - 3 business days* unless otherwise stated, however those that fall after 10AM New Zealand Standard Time Monday - Friday will begin processing straight away but cannot be guaranteed for the overnight delivery.

Orders placed on Friday after 2 PM NZST will begin processing on the following Monday.

Saben will contact via email if the merchandise you have selected is not currently in stock or if we require additional information for credit verification. Please note that estimated delivery time does not include Sundays or Public Holidays.

You may be required to pay further shipping charges where a change in delivery date or delivery address is requested by you.

*These are estimated delivery times only, and unfortunately we are not able to guarantee them. Saben will not be liable for any reasonable or unavoidable delay in delivery. Orders placed during Sale or Promotional periods may be subject to delay

Possible delays: Please note, that we are unable to deliver to PO boxes as we require a signature upon delivery.  

AUSTRALIA 
Australian deliveries will arrive within 3 to 10 days working days via TOLL.

REST OF WORLD - $45NZ
Deliveries to all other destinations will arrive 3 to 10 days working using NZ Post, International Air. Tracked deliveries will arrive 2 to 7 working days using NZ Post, International Economy Courier.

All international orders please note, that once your order has left New Zealand it may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. Inside of New Zealand you will not incur any duties or taxes however for orders travelling outside of New Zealand, please note that Saben will not be responsible for any customs or duties taxes that occur once your item has left us.

Please feel free to contact us on info@saben.co.nz if you have any questions regarding a shipment