Your SABEN luggage is protected by a 5 Year Limited Warranty.

The warranty covers defects due to faulty materials or workmanship, subject to normal conditions of use. To claim under warranty, you will need to bring this product to the store of purchase along with proof of purchase. Any cost incurred by you in bringing this product to the service desk will be borne by you. We will then at our discretion, either repair or replace the product.

The 5 Year Warranty does not cover normal wear and tear, accidental damage, unreasonable use, improper handling or damage caused by a airline or travel carrier or loss of use consequential
damages.

It does not cover repairs attempted by unauthorised persons. If an airline or travel carrier damages your product contact them immediately to file a claim.